Rymes Propane Complaints and Reviews

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  • Apr 09
  • Utility
  • Boston, Massachusetts
  • Repair Service
  • 55
  • REVIEW RATING 4/5

They tell you things need to fixed that don't and charge you top dollar and then when it doesn't fix the problem they come back and break things and fix another so called problem and charge you for that! And the fix they did caused another problem!!! Stay away if your smart!!! Thier customer service is a joke they just want thier money and that's it! carol is a joke along with their manager! I... Read more

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  • Mar 27
  • Utility
  • Walpole, New Hampshire
  • Propane
  • 75
  • REVIEW RATING 3/5

I have 10% or less propane in my tank right now. No deliveries have because I can only pay $100 at a time. The woman I just talked to said the trucks are done for the day. She said there is a credit hold on my account and I will have to pay my bill in full before I can get a delivery. She said I need to call on Monday! It's Friday! I will be out of the area all next week. As soon as I can, I'm... Read more

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Resolved

  • Mar 25
  • Utility
  • Atlanta, Georgia
  • Furnace
  • 1
  • 1
  • 70
  • REVIEW RATING 5/5

In November of 2013 we became new customers to Rymes when they installed a new furnace in our home. We previously had a oil furnace and when they hooked up the new furnace they told us they would haul away our old oil tank. After about a month of them saying they would come get the old oil tank my husband and our son moved it outside and called them and they said they would come that week and... Read more

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  • Mar 20
  • Utility
  • Brattleboro, Vermont
  • Propane
  • 84
  • REVIEW RATING 3/5

Recently I ran out of propane the day before my daughter was having surgery. Our propane supplies us with heat and hot water. When I called and spoke to them since I had a back balance they would not deliver. I explained to them that I had 300.00 to put towards a delivery and given the circumstances that my daughter was having surgery and having no heat or hot water I was hoping the manager would... Read more

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  • Mar 19
  • Utility
  • Chicago, Illinois
  • Oil Tank Inspection
  • 70
  • REVIEW RATING 3/5

I HATE this company!!! We recently bought a house and had Rymes come fill the oil tank. When they came to refill it the second time they said they had to inspect the tank. Their "inspection" showed that we have a patch on the tank (no prior problems, no leaks, no spills, no evidence of this alleged patch) and guy said we would have to sign a waiver but he didnt have them so it would be mailed... Read more

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  • Feb 26
  • Utility
  • Webster, New Hampshire
  • Oil
  • 117
  • REVIEW RATING 4/5

Twice I said NO automatic deliveries. I called this week for oil and they said I was on automatic delivery. I ordered oil on a one-time basis. Then I ordered from another company. I then called Rymes back and cancelled. Well they showed up, I'm glad I was home. This is the end of the line for me. Fullers was absolutely the best, and a worker told me they treated their employees like... Read more

Was this review helpful? 0 0

Been a customer with rymes for 5 years ! A driver blacklisted me from getting deliveries because of a little ice on a flat driveway ! Call for delivery on my schedueled day say they cant make it that day ! Always pay in full in cash ! Bunch of rude 20 something *** on the call ctr.these *** suck would not recommend them.to my worst enemy !!!!!!! Add comment

  • Dec 31, 2014
  • Utility
  • Gilman, Vermont
  • Propane
  • 402
  • REVIEW RATING 5/5

I had switched propane companies due to price changes. Rymes said they would come pick up the tank when they were back in the area. The tank was placed at the edge of the driveway for convent pick up by the new propane company. It sat there for three months and I finally called Rymes to see if they forgot and I was told they had not and would pick it up when they were in the area. I was told if... Read more

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  • Dec 23, 2014
  • Utility
  • New Haven, Connecticut
  • Propane Tank Removal
  • 319
  • REVIEW RATING 5/5

We bought propane from Rymes from 1984 to 2011 and had no problems. In 2011, we installed a propane fueled emergency generator and needed a larger tank than what we had. Rymes told me that it did not stock the size tank we wanted. Thus, while we would have had Rymes do the gas work for the generator, we selected a company that had our desired tank size to do the work. I told Rymes to remove its... Read more

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  • Jan 10, 2014
  • Utility
  • Concord, New Hampshire
  • Item Delivery
  • 1
  • 1
  • 1301
  • REVIEW RATING 5/5

Their company put oil in my tank I didn't order. I don't even use the company. I called and told them to come get it and they said NO then told me they would give me 60 days to pay for it, I told them I didn't order it and didn't want it, again they refused to come get it. for 2 days I argued with them to come get it. each time I was told no that wasn't going to happen. After fighting with them... Read more

Was this review helpful? 18 0

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